Shipping and FAQ
How is Dear Athlete made?
Every piece is made to order. Nothing sits in a warehouse. When you place an order, your garment gets printed, checked, and shipped. Small differences between batches are normal in garment production.
What if my size is wrong?
Check the size chart on each product page before you order. Every garment carries its own chart in the photo gallery. The Oversize Fleeced Hoodie runs big on purpose, so size down one for a standard fit.
What about returns?
Wrong item, damaged item, or a print defect: send a photo to help@dearathleteco.com within 14 days of delivery and we replace it, no charge. Because each piece is made to order, we do not accept returns for size or preference, so measure against the size chart before you buy.
How do I care for my gear?
Machine wash cold on gentle. No bleach. Tumble dry low. Iron low, never on the print. No dry cleaning. Treat it right and the print holds.
How do I reach you?
Email help@dearathleteco.com. A real person answers.